Welcome to Blue Jade Prep Center. By accessing and using our website and services, you agree to the following terms and conditions. Please read them carefully.

These terms govern your use of Blue Jade Prep Center’s services, including product purchases and support provided via email or telephone. They apply to all users of our website and services.

Company Information

Blue Jade Prep Center is operated by Blue Jade Limited, located at:

  • Address: 24 Harkness Street, Ardwick, Manchester, England, UK, M12 6BT
  • Email: info@mybluejade.com
  • Phone: +44 7782 759408

Use of Our Services

You agree to use our services for lawful purposes only. Any misuse of our website or services is prohibited, including, but not limited to, any illegal activities, harassment, spamming, or unauthorized data collection.

Orders and Payments

All purchases made through our website are subject to the following terms:

  • Product Descriptions: We strive to ensure the accuracy of our product descriptions, images, and pricing. However, minor variations may occur due to stock or production changes. We are not liable for slight discrepancies.
  • Payment Methods: Payments are processed through secure gateways. We accept various payment methods such as credit cards, debit cards, and other recognized payment providers.
  • Pricing: All prices on the website are listed in GBP (£). Prices are subject to change without notice.
  • Order Confirmation: Upon placing an order, you will receive an email confirmation. If there is an issue with your order (e.g., stock availability or payment issues), we will contact you via email or phone.

Shipping and Delivery

We aim to process and ship orders as quickly as possible. However, please note the following:

  • Shipping Times: Estimated shipping times are provided on the checkout page. Shipping times may vary based on location, and any delays caused by the carrier or customs are beyond our control.
  • Delivery Costs: Shipping costs are calculated based on the delivery location and the size of the order.
  • International Deliveries: International orders may be subject to customs duties and import taxes. These charges are not included in the item price or shipping cost.

Returns and Refunds

We are committed to customer satisfaction. If you are not happy with your purchase, please follow our return and refund policy:

  • Eligibility for Returns: Products must be returned within 30 days of purchase in their original condition, unused, and with all tags and packaging intact.
  • Refund Process: Once we receive your returned product, we will inspect it and notify you of the approval or rejection of your refund. Refunds will be processed to the original payment method.
  • Non-Returnable Items: Some items, such as perishable goods or personalized products, are not eligible for returns.
  • Return Shipping Costs: Customers are responsible for return shipping costs unless the product received is damaged or incorrect.

Customer Queries and Support

We do not offer account registration services on our website. All queries related to orders, products, or other concerns will be handled through the following:

  • Email Support: info@mybluejade.com
  • Telephone Support: Contact details provided upon request. We aim to respond to all queries within 24-48 hours.

Privacy and Data Protection

We take your privacy seriously. Please refer to our Privacy Policy for details on how we collect, store, and process your personal data.

Limitation of Liability

While we make every effort to provide accurate information and quality products, Blue Jade Prep Center is not liable for:

  • Any indirect or consequential losses, including but not limited to loss of profit, income, or data arising out of the use of our website or services.
  • Any damages resulting from unauthorized access to, or use of, our services.
  • Delays or failures in delivering products due to events beyond our control, such as natural disasters or third-party actions.

Intellectual Property

All content on the Blue Jade Prep Center website, including text, images, graphics, logos, and product descriptions, is owned by or licensed to Blue Jade Prep Center. Unauthorized use, copying, or distribution of this content is strictly prohibited.

Changes to the Terms and Conditions

We reserve the right to update or modify these terms and conditions at any time. Changes will be effective upon posting on our website. It is your responsibility to check these terms periodically. Your continued use of the site after changes are posted will be deemed acceptance of the updated terms.

Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of England.